Website Privacy & Information Practices
Effective Date: October 1, 2026
This Privacy Policy explains how CTA Behavioral Health & Family Counseling, Inc., doing business as CTA Behavioral Health, handles information associated with use of its public website. This policy applies to website-related information and does not replace CTA Behavioral Health’s separate HIPAA Notice of Privacy Practices governing protected health information used or maintained in connection with clinical care.
Information You Provide Through This Website
CTA Behavioral Health’s public website is intended for general information, service information, and navigation to approved practice systems. Please do not submit detailed clinical information, treatment records, diagnoses, symptoms, or other sensitive health information through the public website. Clinical intake, forms, secure messaging, telehealth, and treatment-related information are handled through Sessions Health or another specifically approved secure workflow.
Clinical Supervision Accounts
CTA Behavioral Health’s website also includes a separate account and portal for clinical supervision services. Information submitted through the supervision system may include account and contact information, professional or licensure-related application information, supervision bookings, payment status, attendance information, and supervision records needed to administer the service. The supervision portal is not a psychotherapy record system. Associates should not submit psychotherapy client records, case notes, or client-identifying protected health information through the supervision portal.
Cookies, Security & Technical Information
CTA Behavioral Health’s website may use cookies and similar technical information that are necessary for website functionality, security, account authentication, and session management. Website hosting and security systems may also process technical information such as IP address, browser or device information, date and time of access, and requested pages for security, troubleshooting, and operation of the website. CTA Behavioral Health does not intend to use advertising pixels, session-replay tools, or similar tracking technologies on clinical inquiry, portal, registration, or payment pages where they could collect individually identifiable health information.
Payments & Third-Party Services
CTA Behavioral Health uses third-party service providers to support website hosting, email delivery, payment processing, clinical systems, and other business functions. Payment-card information is processed through approved payment systems rather than being manually stored in website content or clinical records. Clinical intake, treatment records, secure messaging, and telehealth are handled through Sessions Health. Clinical supervision payments are processed through CTA Behavioral Health’s approved payment processor. These service providers may process information as necessary to provide their services and are subject to their own applicable privacy, security, and contractual obligations.
How We Use Information
CTA Behavioral Health may use website-related information to operate and secure the website, respond to inquiries, administer clinical supervision accounts and bookings, process payments, troubleshoot technical issues, maintain appropriate business and administrative records, and comply with applicable legal or contractual obligations. Clinical inquiry information is not used for course marketing, advertising audiences, retargeting, or unrelated analytics.
Information Security
CTA Behavioral Health uses administrative, technical, and physical safeguards intended to protect information within its systems. Access to clinical and administrative systems is limited according to business and professional need, and CTA Behavioral Health uses approved systems for clinical records, secure communications, payment processing, and other sensitive functions. The public website is not intended to serve as a repository for psychotherapy records or other detailed clinical information.
Updates to This Privacy Policy
CTA Behavioral Health may revise this Privacy Policy when website features, technology, service providers, information practices, or applicable legal and regulatory requirements change. The current version will be posted on this website, and material changes affecting how information is handled will be reviewed before implementation.
Questions About This Privacy Policy?
Questions about this Privacy Policy or CTA Behavioral Health’s website information practices may be directed to info@ctabehavioralhealth.com or (951) 897-6123. Please do not send detailed clinical information or sensitive health information by ordinary email. Current clients should use the secure Sessions Health portal for substantive clinical communication.